La Joya Cosmetics LLC Return Policy
At La Joya Cosmetics LLC (“La Joya Cosmetics,” “LJC,” “We,” “Us,” or “Our,”) We make every effort to design high performing products that are good for you and the environment. We greatly value your satisfaction with Our products. If a product did not meet your expectations, please let Us know and fill out the form below. We'd love to hear your feedback and help you find another solution to help you with your beauty goals!
Please carefully review your order before confirming your purchase. All sales are FINAL. We do not offer refunds or exchanges for any products purchased directly from Us at https://lajoyacosmetics.com/ unless the return complies with Our Return Policy.
Note: La Joya Cosmetics carefully monitors all claims of incorrect and/or damaged items for abuse. A refund claim must be reported immediately upon receipt of the shipment, and any damaged, incorrect, missing items must be returned (including the product packaging, like the product box, not the original shipping packaging). La Joya Cosmetics reserves the right to limit or deny the reshipment or credit of an order/item in all instances. In order for Us to process a claim of incorrect and/or damaged items, you must alert Us within 14 days of receipt. Please note that La Joya Cosmetics reserves the right to deny claims received after 14 days.